200 Seats — All Service Lines
Every Service. One Team. One Floor.
XIGNEX runs 8 specialized BPO lines from a single Cebu facility — one quality standard, seamlessly integrated.
Customer Support
Voice and non-voice support for your customers, 24/7.
- 24/7 multichannel coverage
- English-proficient agents
- Average handle time under 5 minutes
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Technical Support
L1, L2, and L3 helpdesk for software, hardware, and networks.
- Tiered L1/L2/L3 structure
- Certified technicians
- Remote desktop support
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Back Office Operations
Data entry, document processing, and administrative tasks at scale.
- 99.5%+ data accuracy
- Scalable output volume
- Strict data security (NDA)
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Sales & Lead Generation
Outbound SDRs, appointment setting, and pipeline development.
- Trained outbound SDRs
- CRM-integrated workflows
- Weekly performance reporting
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Finance & Accounting BPO
AR/AP, reconciliation, payroll processing, and financial reporting.
- CPA-supervised teams
- Month-end close support
- Multi-currency processing
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Healthcare BPO
Medical billing, coding, scheduling, and patient support.
- HIPAA-aware processes
- Certified medical coders
- Insurance verification
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Virtual Assistance
Executive assistants, project coordinators, and admin support.
- Dedicated VA per engagement
- Executive assistant level quality
- Timezone-aligned availability
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IT Support & Managed Services
Network monitoring, infrastructure support, and IT helpdesk.
- 24/7 infrastructure monitoring
- Proactive issue detection
- Certified IT professionals
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Not Sure Which Service You Need?
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